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20/20 Investigates the BBB, Video

Don’t you wish you could have paid for grades in school? Well that is all a company has to do these days with the BBB. We are told time and time again to check out a roofing company with the Better Business Bureau before doing business with them, but what does that mean? The BBB is a business just like any other, they are not a government agency. They have salesmen that solicit companies on behalf of the BBB for a commission.
We have a comprehensive list of the 5 things to look for when choosing a contractor, and checking the BBB has never been one of them.

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